Pay as You Go - Support Service

40 Review(s)
Price: $90.00 /hr

Try our Pay as You Go Magento maintenance and development service, if you need to complete the project or get assistance with managing your Magento website.

  • Involve Magento specialists in managing the most complicated processes of running your store

  • 10+ years experience in custom development of large projects

  • Top notch Magento support services with the fastest turnaround time

  • 100%
    Open Code
  • 60 Days
    Refund Policy
  • Free
    Lifetime Updates
  • 100%
    Open Code
  • 60 Days
    Refund Policy
  • Free
    Lifetime Updates

Pay as You Go - Support Service Overview

Plumrocket Inc. offers great website maintenance and web development services on a pay as you go basis. There are no long term commitments with just slightly higher rates compared to the monthly subscription plan.

It is an easy-to-use and fast way to have your Magento web development, custom Magento design, installation and/or configuration problems solved. Note, no matter what you need – a site logo, banners, landing pages, Magento extension customization, Magento theme design etc. – we will do our best to satisfy your expectations and complete the work within the determined timeline.

Feel free to ask our sales department for a free quote before making your purchase and you will get our professional help.

The cost of support will vary depending on your subscription hours (see table below).

Pay as You Go Plans:

Subscription Hours Subscription Rates Turnaround Time
1 - 2 Hours/Month $90/hr Three business days
3 - 9 Hours/Month $85/hr Three business days
10 - 50 Hours/Month $80/hr Three business days
50+ Hours/Month Contact Us Dedicated Staff

Clients can order 24-hours turnaround for specific request for an additional fee.

* Your unused "pay as you go" hours will last for 3 months from the date of purchase.

* Maintenance requests received after 6:00pm CET may not be answered until the next business day.

Pay as You Go - Support Service Reviews

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  • Fast Service
    I'm using it on:,
    Rakesh Kumar posted on November 26, 2018.
    Plumrocket team prompt and they know what they are doing. They resolved my issue within 24 hours. I will use their service in future as well. Good Job Guys
  • Excellent support
    I'm using it on:
    DELLA ROCCA S.R.L. posted on October 29, 2018.
    Plumrocket created a custom module to support my shop template. They are really an awesome support, pretty fast and not expensive. I will recommend to everybody!
  • Great Service
    I'm using it on:
    Siam Case posted on June 29, 2018.
    Great Service. They're fast and reliable. If you want to custom your extension or theme. I recommend. Love it. Thank a lot. Keep up your best work. I will come back for sure. If i need any extra.
  • Great Service
    I'm using it on:,,
    Mihai Vlad posted on February 19, 2018.
    I used their services for some modification at extension Facebook login
    The extension works well.I use it on 3 website and don t have any problem
    I will sure buy more extensions from PlumRocket
    Highly recommend this module !
  • Great extensions, customer service and quick turnaround time
    I'm using it on:
    Simone Wright posted on January 05, 2018.
    Just want to say thank you for your level of customer service support and your quick turnaround time. The magento extensions I bought from you are great. They make my website look more competitive. I also want to say the slight issue that I had with one of the extension you fixed it for me right away, I truly appreciated that. I will definitely buy more extensions & customizations from Plumrocket in the future and I strongly recommend this company based on their products and exceptional customer service.
  • Many extensions integrated
    Rodiney Moraes posted on August 26, 2017.
    We have 15 extensions of Plumrocket!
    It means it works, it's customizable, affordable and of course, fantastic support that knows what it does. Thank you all and we are looking forward to new modules!
  • Fixed the issue perfectly, whereas many other companies struggled!
    I'm using it on:,
    Albert Gobuket posted on June 23, 2017.
    Thank you very much guys for the patience, cooperation and of course solving the problem!!! Definitely recommend this service, because I tried on Fiverr and Upwork to find the right guys, but no luck!!! You nailed it guys, thanks again!!!
  • Great products and extension installation service
    Alex Berretta posted on April 24, 2017.
    My experience with Plumrocket has been very good. We purchase a few of their extensions for our Magento EE version installation. Their communication and follow ups were on point, and they worked out many conflicts with Varnish and other extensions.All in all, I found their documentation to be very detailed and thorough, as well as their development practices.
  • Great service
    I'm using it on:
    Yann Waterson posted on February 21, 2017.
    Really useful to be able to grab an hour of support here and there from developers who really understand the platform - its got us out of trouble more than once. thanks Plumrocket
  • Great service!
    I'm using it on:
    Yap Sunrise posted on January 07, 2017.
    I had the pleasure to work again with PlumRocket on my project. PlumRocket team is very fast and resolved all my requests.
  • Highly recommended
    I'm using it on:
    Bill Daniels posted on January 06, 2017.
    Their ability to customize Plumrocket extensions we purchased is impressive. We will use them again.
  • Great!!!
    Patrick Christensen posted on December 30, 2016.
    Fantastic support and service.
    I'm using it on:
    Xavier TIREL posted on December 23, 2016.
    We had to customize our sub-category and they did the job very quick and very good
  • Really great and responsive service!
    Prabakaran Ramiah posted on December 21, 2016.
    Really great and responsive service!
  • Great Support
    Hendrik Jan Marinus Klomp posted on September 29, 2016.
    Allways there to support! Great support and they know what they are doing
  • Thank you for your continued support.
    I'm using it on:
    Andrew Vernon posted on September 19, 2016.
    We used this service to get changes done to an existing module and we never had any issues. Thanks
  • Superior Team for You
    Husain Alkhulaif posted on June 27, 2016.
    I had the pleasure to work again with PlumRocket on another project. No doubt, result is amazing. I like their flexibility with requirnment tweaks and problem solving.
  • Great service
    Eugen Sipos posted on June 16, 2016.
    The Plumrocket team made a very good job and they have solved the problem for which we have used this service.
  • Super Support
    Sven Kersten posted on April 07, 2016.
    There was a problem with another 3rd party extension conflicting with Ajax Cart.
    They solved it within one hour! It saved me a headache! Thanks guys!
  • Great support
    I'm using it on:
    Eun Kim posted on April 04, 2016.
    They always work on time. Great service. Thank you.
  • Very Good
    I'm using it on:
    DEAN FLEET posted on March 10, 2016.
    The staff are very knowledgeable and work very fast.

    Had a few issues and they were all sorted within 24 hours.

    Thank you
  • Great Customer Support
    I'm using it on:
    John Jacques posted on February 13, 2016.
    I really like the "pay as you go" plan so I don't over pay for service or underpay and not get the job done. I felt with the last minute adjustments I needed to my work, and not having to pay more was very generous of Plumrocket. I'm going to use them again. I give 'em 2 thumbs up!
  • Great support and quick answers
    I'm using it on:
    Juan Carlos Navarro posted on January 06, 2016.
    I´ve contacted the Plumrocket support team and they have answer to my support request within 24h. They've solved the issue and their answer is really well documented. I´m very proud to count on their support.
  • Replied within the hour, solved with the next!
    I'm using it on:
    Blue Horizon posted on November 04, 2015.
    Exceptional service and communication, I have listed Plum Rocket on our list of approved companies, in fact they are the only Magento Approved Support and Supply company!

    We had looked at a number of companies who offered Magento Support and with their open pay as you go and full monthly support as well as good reviews and some great extensions, we chose them, and very glad we did.

    Highly recommended.

    Keith Davis
  • Great experience
    I'm using it on:
    sky boulton posted on October 30, 2015.
    I enjoy working with the team. The communication is good, the service is prompt, and they understand our needs and goals. We've worked on projects of scopes from implementing site wide templates to development of custom processes.
  • Wonderful service received
    I'm using it on:
    Calum Roberts posted on October 15, 2015.
    Engaged to create a custom page and this was done fairly quickly. This created a great addition to our store. Will be considering them for some more small jobs to be done on our website.
  • Highly recommend!!!
    I'm using it on:
    Osamu Yoshihara posted on October 07, 2015.
    Plumrocket is the best Magento developer I've ever known and I've worked with. They resolved complex issues that the other developers didn't find out the solution. I deeply appreciate they always so helpful and informative. I will definitely use this support again for sure.
  • Fantastic!
    I'm using it on:
    Nick Marra posted on August 18, 2015.
    Wow - a dream to deal with this company and their support. A rare find in the world of magento extensions. Highly recommend!
  • Great service, great support!
    I'm using it on:
    RADU BOGDAN PAHOMI posted on August 06, 2015.
    I have purchased Magento Private Sales Script, an amazing solution for our needs. The theme and the entire solution is very sophisticated. You can do so many customizations. I totally recommend this extension.

    Also, the support is great. Every issue gets solved in no time.
  • Fast and effective!
    I'm using it on:
    Claudio alfieri posted on July 30, 2015.
    The support is really awesome both for fixing and developing.
    And the excellent service is performed in few hours after ticket opening. Thanks again for patience and competence.
  • Excelente servicio!
    I'm using it on:
    Cristian González posted on May 18, 2015.
    Estoy totalmente encantado con el servicio recibido..
    Han sido muy profesionales y siempre me han atendido muy rápido. Siempre le han dado máxima prioridad a mis solicitudes. Totalmente satisfecho.
    Lo recomiendo a todo el mundo.
  • I'm very satisfied
    Goodfield posted on April 21, 2015.
    I'm very satisfied and highly recommend Plumrocket. Although I've been working with other Magento developers, only Plumrocket was able to resolve my request. Sales person was never late to reply to my message. Their skills and knowledge are also incredible.
  • Great service
    I'm using it on:
    Etienne Mak posted on February 16, 2015.
    Great service, will definitely buy pay as you go again
  • excellent support and programming
    Theodor Brockweber posted on January 07, 2015.
    Ten stars for plumrocket. We know plumrocket company for excellent support and excellent programming.
  • Awesome support!
    I'm using it on:
    Ryan So posted on November 25, 2014.
    The Plumrocket devs helped me customize some plugins. Vadim and his team have great response time and do amazing work!
  • Professional team !
    Ivan Stoev posted on November 08, 2014.
    Plumrocket support team is great. I worked with other companies, but this guys are very fast and resolved all my requests. I will use them again for sure.

    Thanks a lot.
  • Right pit stop for your customizations
    Nick Dawler posted on October 28, 2014.
    Hi all! Just wanted to drop a few lines about this service. We use it when we have something that is broken or needs to be done ASAP (usual thing, huh?). With Go plan these developers always did the changes immediately. Believe me, I mean it. Go for it if you need quick fixes or improvements done in no time.
  • Support is Great
    Brian Heying posted on September 23, 2014.
    When I've had technical issues that required I purchase support hours, Plumrocket has been tremendously quick and efficient with fixing any issues. I find this option to be very convenient and affordable.
  • Great Service
    I'm using it on:
    TRUONG SON VU posted on September 05, 2014.
    Happy with support
  • Love it
    I'm using it on:
    wendy williamson posted on September 03, 2014.
    When I have specific tasks with deliverables, i always come back to plum rocket because they will advise me on what i'm trying to complete. They're fast and reliable. They understand when a task is urgent.
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Pay as You Go - Support Service FAQ