Magento 2 Store Credit Extension
version #1.0.3
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The Magento 2 Store Credit extension helps to reduce returns and increase revenue by offering store credit instead of refunds. Merchants can extend their return policy and provide longer return timeframes, offer merchandise credits and promotional credits, enhance customer retention and encourage clients to spend more.
- Merchants can provide outstanding customer experience, increase revenue and improve customer satisfaction by offering a flexible return policy.
- Admins can deposit and withdraw customer credits, view full transaction history, refund orders to store credit in local currency, create marketing promotions allowing customers to earn credits, sell store credit vouchers with free offers and more.
- Customers will enjoy the convenience of merchandise credit, the ability to earn promotional credits and the simplicity of the user interface.
| Product Details | |
| Version: | 1.0.3 (Jun 10, 2019) |
| Documentation: | User Guide |
| Live Demo: | View |
| Code Visibility: | 100% Open Code |
| Supported CE - EE: |
CE 2.2.x - 2.3.x EE 2.2.x - 2.3.x |
| License: | Single Magento Installation |
| Support Plan: |
3 Months (Free), 6 Months, 12 Months |
| Refund Policy: | 60 Days (View) |
| Updates: | Free Lifetime Updates |
Key Features of Magento 2 Store Credit Extension
The importance of a good return policy cannot be underestimated as it is a significant factor in a purchasing decision. The Magento 2 store credit functionality can help you attract new and keep existing customers, increase revenue and lower the number of refunds.
Increase Sales With a Flexible Return Policy
- Extend your default return policy beyond a standard 30 days and allow your clients to receive a refund to store credit!
- Convert satisfied customers into returning clients, increase brand loyalty and boost store revenue.
Automated Refunds to Store Credit
- Refunds to store credit are automatically calculated for partial and full refunds. The store credit amount will be prefilled on the Magento Credit Memo page for your convenience.
- Partial refunds of earned promotional store credits are automatically calculated and distributed according to the ordered products.
Effortless Store Credit Management
- Customers can view available credit balance, redeemed and earned store credit for each order, full transaction history and sign up to store credit balance update emails from their accounts.
- Merchants can view, add and subtract store credits of each customer, send balance update emails, customer notifications and search store credit transaction history.
Redeeming Store Credit is Easy
- Customers can redeem acquired store credits at checkout by selecting the Magento store credit payment method. Depending on your Magento extension settings, store credit will be either automatically or manually applied to the order subtotal.
- Merchants can apply store credits while creating a new order from Magento backend.
Merchandise Credit & Promotional Credit
- Two types of Magento 2 store credit are supported: merchandise credit and promotional credit.
- Merchandise credit is deposited when clients opt to return an item for merchandise credit instead of the original form of payment.
- Promotional credits or marketing credits are automatically earned when the client takes advantage of a promotion. With the help of “earn store credit rules” merchants can run marketing campaigns and encourage customers to buy to earn credits.
Offer Store Credit Vouchers
- Merchants can sell “Store Credit Vouchers”. Similar to Gift Cards, vouchers will be automatically redeemed and deposited to the customer store credit balance after purchase.
- The extension allows the merchant to provide an incentive for customers who buy store credit vouchers and add an automatic bonus, such as “Buy $100 store credit voucher & Get $10 Free Bonus = $110 value”.
- Customers who shop using store credit often spend above and beyond their credit balance leading to higher sales.
Seamless Integration with Plumrocket RMA Extension
- Offer store credit and avoid losing revenue to returns and help turn these transactions into exchanges instead.
- Issue refunds to store credit and create exchanges with the help of Plumrocket Returns and Exchanges (RMA) Magento 2 extension
- Use Plumrocket RMA extension to implement an easy return management process, increase customer retention and loyalty.
Compatible with Custom & Third party Magento 2 themes
- Magento 2 Store Credit module was designed to work flawlessly on any third party Magento 2 theme. Whether it is your own custom theme or a popular theme like Ultimo, Porto, Pearl, etc. – it supports them all.
- Compatible with the latest Community and Enterprise Editions of Magento 2 Ecommerce Platform.
Overview of Magento 2 Store Credit Extension
All Features:
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FEATURES FOR CUSTOMERS
- Customers can view their full store credit balance in their accounts:
- Store credit balance is displayed in customer “Account Dashboard” and “My Store Credit” account tabs.
- On the “My Store Credit” page, customers can subscribe or unsubscribe from store credit balance update emails.
- The store credit balance history grid displays transaction type (refunded, updated, used, earned), transaction description, balance change (+- amount), remaining balance and transaction date.
- Customers can apply store credit at checkout by selecting the Magento store credit payment method. Depending on your settings, the customer will be able to enter any custom amount of store credit or apply the maximum available credit amount.
- The promotional store credit is earned automatically once all conditions of store credit earning rules are met.
- Here are a couple of examples of store credit promotions:
- Spend $300 on Samsung gadgets and earn $25 store credit.
- Buy any 3 bottles of wine between December 25 and January 3rd and receive $10 store credit.
- Buy a winter hat, jacket and boots and earn $50 store credit.
- Customers can buy “Store Credit Vouchers” aka gift cards, and earn extra credits as a bonus offer.
- Store Credit Voucher is a virtual product created by admin. By using store credit earning rules, admin can offer an incentive for customers to buy store credit vouchers.
- Here is an example of store credit voucher: Buy a $100 Store Credit Voucher & Get $10 Free Bonus = $110 value
- Customers can view their full store credit balance in their accounts:
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FEATURES FOR MERCHANTS
- Admin can view and manage store credit of each customer:
- View store credit balance for each website.
- Subscribe or Unsubscribe customers from store credit balance update email
- Update customer store credit balance, notify the client by email and add a custom message.
- Full balance history grid allows monitoring of all store credit related transactions.
- Admin can create store credit earning rules:
- Earning rules are great for marketing promotions as admin can activate them only during special periods, as well as enable them only for selected website and customer groups.
- Similar to Magento Shopping Cart Price Rules, Admin can set Store Credit earning rule Conditions and Actions.
- The following store credit earning rule actions are supported:
- Give X credits
- Give X percent of the product price in credits
- For every Y amount in price, give X credits
- For every Y qty purchased, give X credits
- Store Credit Earning Rules are intended to be used for three types of promotions:
- Limited time special holiday offers (buy any 2 Christmas sweaters and earn $20 store credit), Bulk buying (spend $100 or more on diapers and earn $5 store credit), Daily deals (buy Apple watch and earn $10 back in store credit).
- Admin can create a virtual product and offer “Store Credit Vouchers”. Similar to Gift Cards, Magento store credit vouchers will be automatically redeemed and deposited to the customer store credit balance after purchase. Admin can configure store credit earning rules to offer a free bonus with purchase of a store credit voucher (such as “buy $50 store credit voucher and receive +$5 free = $55 value”).
- The “Manage Customer Credits” grid in backend allows admin to view Magento Customer Credit of all registered users in one location.
- The Store Credit “Transaction History” grid let's admin view, sort and search for any transaction using these fields: Customer ID, Customer Name, Customer Email, Website, Transaction Type, Description, Balance Change, Remaining Balance and Date.
- In module configuration, Admin can specify how store credits should be applied and configure email notifications.
- Customers can apply custom credit amount, manually apply all available credits and auto-apply credits to an order.
- Extension can be configured to apply store credit on tax and/or shipping.
- Plugin offers to automatically subscribe customers to balance update emails.
- When Credit Memo is created in Magento backend, admin can refund full or partial order balance to Store Credit.
- In credit memo all spent store credits will be automatically refunded to the customer’s store credit balance, however, admin can additionally refund to store credit amount paid via other payment methods.
- If the customer earned store credit on order during the promotion (using store credit earning rules), and partial credit memo is created, the admin will be notified about the earned store credit and can deduct it as well.
- Admin can view and manage store credit of each customer:
- Merchants can apply store credit while creating a new order from Magento backend.
- Multi-store and multi currency options are supported.
- 100% open code Magento 2 extension.
