Monthly Subscription - Support Service

(5.0)
5 Review(s)
Price: $50.00 /hr

Monthly Subscription support service ensures you that all the magento website questions from small issues and finishing with more complicated ones will be solved in the shortest turnaround time.



  • Real and measurable return on investment

  • The most reliable and profitable maintenance service and support for your website

  • The lowest hourly rates

100%
Open Code
30 Days
Money Back
100%
Open Code
30 Days
Money Back

Monthly Subscription - Support Service Overview

We offer website maintenance and support service on a monthly basis. Using our monthly subscription plan you will be able to deal with all sorts of problems that can occur when running an ecommerce site.

All our monthly support clients get professional website support for the lowest hourly rate along with the fastest turnaround time. Our experts work with customers to ensure that their Magento websites provide a real and measurable return on investment. An example of a monthly support task can be anything from Magento web development, newsletter design, banner design, product picture processing to installation and/or configuration of third party extensions and small tweaks in the code.

We at Plumrocket Inc are looking forward to starting long-term business relationships with you.

The cost of support will vary depending on your monthly subscription plan hours (see table below).

Monthly Subscription Plans:

Subscription Hours Subscription Rates Turnaround Time
10 - 49 Hours/Month $50/hr Two business days
50+ Hours/Month Contact Us Dedicated Staff

 

Monthly Development and Support Benefits:

Monthly Subscription Plan Terms:

  • Minimum 3-month subscription of 10+ hours required for all monthly subscription plans.
  • All maintenance and support packages are subject to 1 hour consultation charge per month.
  • Your unused "monthly subscription" hours will last for 3 months from the date of purchase.
  • Clients can order 24-hours turnaround for specific request for an additional fee.
  • Maintenance requests received after 6:00pm CEST may not be answered until the next business day.

* Please contact Plumrocket Inc before placing your order to ensure we have available time slots for monthly support.

Monthly Subscription - Support Service Reviews

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  • Good Service!
    Eun Kim posted on October 17, 2016.
    We apprentice your prompt and helpful replies!
  • They Get It
    I'm using it on: www.petsqueak.com
    sky boulton posted on December 09, 2015.
    We've done a number of really cool customizations as well as some more typical site development with Plum Rocket. Some of these things we've discussed for years but to this point have no had a clear way to deploy. However, it's been rather simple for us to get these pieces working with PR. They've even caught some potentially major errors on our own and had solutions ready for us when we awoke.

    Coming from another cart, it's really nice how cleanly and professionally the work is integrated, often done in a fashion similar to a complete extension, whereas we are used to more of a "band aid" approach on our old cart where pieces of code are stuffed into areas they don't really fit and that may not be intuitive to use down the road. We actually feel rather privileged to have this level of development work available at our disposal as custom development rather than exclusively focused on only their own internal work.
  • A must have for any small eCommerce retailer
    Brian Heying posted on March 30, 2015.
    From the moment I purchased my first extension with Plumrocket, they have been working hard to build trust. At this point I have full faith that they are capable of handling any problem that arises or satisfying any request I have with my Magento Store.

    I would recommend this service to anyone that doesn't have in-house developing capabilities. The service is reasonably priced and the value is great.

    Thank You Plumrocket. You have customers for life!
  • Great subscription & Team
    Etienne Mak posted on November 21, 2014.
    Plumrocket are a very professional team. They always answer every query and they are always there when we need help.
  • Great plan and care
    Laura Gomez posted on January 23, 2013.
    I'm a long term client who came to Plumrocket Inc a while ago. Currently using this plan and what's good about it that these developers are always there if you have a lot of work or projects to be done. Also the pricing of this plan is better ;)
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Monthly Subscription - Support Service FAQ