Good functioning plugin with very good support
Very pleased so far. At first, the plugin had a conflict with the latest Mailchimp plugin for Magento. I explained the problem to the Plumrocket team, and they managed to integrate this feedback and fix the conflict within 24 hours and get it working perfectly. This is a great example of "Agile" software development, so I expect the plugin to improve further in future releases.
It is easy to get the popups up and running quickly, and we are delighted with the conversion rate of "warm leads" generated so far.
One area for future improvement would be to make it easier for non-technical professionals -- Marketing managers -- to modify the visuals of the themes. It's not hard for web admins to do in HTML/CSS, but it would be good if Marketing managers could easily drag and drop different images and text box dimensions, and A/B test them. In fact, there should be "blank" themes (templates) with no images.
Overall very satisfied with the product and support.
Better than some of these SaaS apps
I've used some of the popular pay-monthly pop-up services, and this is just as good.
Plumrocket have done an excellent job with creating this feature packed and flexible pop-up extension. Currently we're just using it as an exit pop-up, but it will do a lot more.
Honestly, if you're still paying monthly for a third-party pop-up server, you're wasting money. Get this instead!
The Newsletter Popup extension from Plumrocket has been exceptional. The integration was simple and it wasn't long before I had customized a template for my needs. The metrics shown within the extension adds greater transparency as I clearly see the number of engagements
It works well, but I still haven't tested all the details.
Good customization and support
We want to be able to collect emails as well as full names and company names. We configured a pop up to do that however was surprised to learn that you can't actually extract company name out of the database and it isn't visible anywhere on the back end. It's a built in field within the extension, but you can't view it after the form is submitted. PlumRocket wanted to charge extra for the customization work, but it should be a standard feature that is included. Our web developer was able to add this to our view luckily. I've had to work with support for a few things and they have been responsive and friendly to work with. We have since purchased more PlumRocket extensions.
Thank you for your detailed review and for doing business with our company.
Please allow us to clarify about the functionality you described as missing. By default, the extra fields like First, Last Name, Company Name are stored in magento database, they are also available for MailChimp synchronization, as well as they can be used as variables in the email templates.
However, these fields are not visible individually in the native Magento interface. Our extension was developed to not interfere with third party extensions and Magento core logic in general. Our goal is to build high quality extensions that never override Magento core logic.
Laura, since you urgently needed this feature for your CRM database, we've decided to provide you with the minimum quote for the implementation. This way you did not need to wait for the official release of the new version with this feature added.
We are happy to know that your developer was able to add the needed fields to your subscribers grid. It wouldn't be possible if Plumrocket extensions were not 100% open code. In the nearest future we have no doubts that our extension will incorporate a lot more suggested features from our clients and will become even more powerful!
Thank you again for your honest review. We really appreciate it, since it is our clients that help us become better Magento solution provider!
All the best,
Plumrocket Inc. Team
All we really needed was a popup to display a graphical message (i.e. Save 10% Today), no advanced features. Our dev initially used an Extension from ANOTHER COMPANY. Right out the gate the other extension had major problems:
1) The window was not responsive, so we had to scale down the image we intended to use by about 70%, which is pretty unacceptable in this day and age. It is a responsive world, and people with a massive monitor should not be forced to view a popup designed for mobile devices.
2) The popup displayed on every page, every time the user visited. Can you imagine being on a mobile device and having to close the popup on every single page you navigated to? Totally unacceptable.
I contacted the other extension's support, and 5 DAYS later got a reply on how to make sure the popup only appeared once, but the problem was basically that the English in the config was worded so poorly that it was meaningless without contacting the developer for clarification.
Out of desperation we contacted Plum Rocket, who we've used for a number of other jobs, and they basically saved us. They installed a working solution that has a number of additional responsive features and templates, and we also contracted them to deploy our marketing campaign, which they did quickly and to 100% completion.
While I can't comment on the newsletter-based features, the core features, structure of the extension and support are stellar.
THE BEST. Rock solid quality"!!
This has to be one of the best extensions I have used in my magento projects, great value, great functionality along with Plumrocket customer service and tech support which is in my opinion is the best there is no questions asked. Congratulations and keep up the good work!
This extension allows to use a lot of marketing enhanced functions: customizing the target and the displayed popup ads.
The conversion rate will boost and all the stuff is ready in out-of-the-box mode.
Excellent extension for Enterprise users
We bought the Newsletter Popup extension for use with a couple of our commercial eCommerce properties, and it has performed flawlessly with no installation issues or problems. Worked right out of the box. In two weeks we've have almost 13,000 engagements and 1170 signups. We also applied a discount coupon to be used and emailed to the customer which generated $18,500 in sales. This is an excellent way to build your house list, and make sales fast! We made a couple small tweaks to the software too .... we added the ability to export to CSV from the History view, and also added the ability to select individual Categories, Product Pages, and CMS pages, which out of the box it did not contain, but does allow you to select All Categories, All Products, All CMS pages, and the home page.
Very good and recommendable
This must be the best Newsletter extension out there.
Excellent extension and EXCELLENT service.
And you can use it as a Automatic pop up, and a manual one by clicking a link.
It indeed brings more customers and revenue!
Got very good words to say about this module. I have purchased and installed it after looking around a lot, the nice thing was the ability to check module demo. Also these guys cover you with the trial period of 15 days, you have this time to check your conversion rates like Brian mentioned above. Now I have my rates raised up and of course I'm happy! The configurations are pretty good out of the box, but now I decided to go further and the next step would be customizing my module with these developers, which is definitely worth the money. Glad I stopped at Plumrocket store!
Here are the statistics I've experienced on my website from this popup...
After only having it enabled for roughly a little less than a week, I am experiencing a 17.05% conversion rate and it has already generated over $3,400 dollars in revenue.
I couldn't be happier.
I was looking for popup newsletter that sends coupons once the customer is subscribed.
This extension does what i need. Easy to use with many features!
The best newsletter popup extension
This is by FAR the best newsletter popup extension for any marketing specialist that I have come across. I deleted all my other email collection extensions and live on this one alone. It is really quite different than the standard “newsletters extension” for several reasons. It comes with really useful "conversion rate" statistic, allows you to create multiple popups with different designs for different customer groups, run different marketing campaigns with coupon codes and neat interface. Overall awesome features for a very decent price.