How can I download updates to your extensions? Are they free?

Updates & upgrades of our Magento extensions are covered by your support period. Within your active "Support & Updates Period" - all updates and upgrades are free.

The information on how to download and update the extension can be found on our online Wiki. Just click on the needed extension, select the chapter "Updating" and follow the step-by-step instructions.  

Free upgrades are limited to the same Magento version and not applicable to upgrades from Magento 1 to Magento 2 platform. Learn more information about our extensions upgrade policy from Magento 1 to Magento 2.

In case your "Support & Updates Period" expired - you will need to renew it to get access to the most recent version of extension. Renewing your "Support & Updates Period" also give you access to the technical support. 

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